Comparing Cadence
Cadence alternative: how FactorFox compares
CADENCE was built by Bayside Business Solutions of Birmingham, Alabama, which Jack Henry & Associates acquired in 2015. Jack Henry’s commercial finance pages today present the product line as FactorSoft, sold to banks and commercial lenders.
This page sets out what Jack Henry says about it in public, and FactorFox on the same topics, so you can compare like with like.
In their own words
What Cadence says about itself
Taken from Cadence's own public pages and from trade press, checked September 24, 2026. Products change, so confirm anything that matters with Cadence directly.
| Topic | What is stated | Source |
|---|---|---|
| Vendor | Built by Bayside Business Solutions, Birmingham, Alabama, founded 1998. Acquired by Jack Henry & Associates on July 1, 2015. | PR Newswire, July 1, 2015 (opens in a new tab) |
| How it was described | A commercial portfolio management platform supporting factoring through asset based loans, including the solution formerly branded FactorSoft. | PR Newswire, July 1, 2015 (opens in a new tab) |
| Who it is sold to | Banks and commercial lenders, for factoring, invoice discounting, asset based lending and other commercial finance. | Jack Henry, commercial finance (opens in a new tab) |
| Scale | The FactorSoft Web Portal release in May 2021 cited more than 175 lenders nationwide. | Jack Henry investor relations, May 12, 2021 (opens in a new tab) |
| AI | Describes FactorSoft Document AI, which adds artificial intelligence to optical character recognition for invoice processing. | Jack Henry blog, January 30, 2024 (opens in a new tab) |
| General ledger | A built in general ledger toolset with trial balance and accounting reports, and export to accounting systems. | Jack Henry FactorSoft product brief (opens in a new tab) |
| Pricing | Not published. | Jack Henry, commercial finance (opens in a new tab) |
The same questions, answered for FactorFox
FactorFox on the same topics
Every line here is stated elsewhere on this site, with the status word where one applies.
| Topic | FactorFox |
|---|---|
| Describes itself as | AI native, and model agnostic by design |
| Finance types | Invoice factoring, asset based lending, purchase order finance and reverse factoring on one record |
| General ledger | A true double entry general ledger, built in, carrying the business since 2002 |
| Accounting integrations | QuickBooks Online and Xero, Available |
| Microsoft Teams | Briefings, signals and approvals in Teams, Controlled release |
| Security certification | A SOC 2 program is in progress. No certification is claimed until a report exists. |
| Pricing | Not published. Quoted on a call, because negotiated schedules exist. |
| Customers | Over 100 organizations across North America, Latin America, Europe, Australia and South Africa |
Where FactorFox is different
What changes if you choose FactorFox over Cadence
Briefings rather than reports
FactorFox starts each person's day with a briefing written from what they are responsible for, rather than a set of reports to go and read.
Evidence behind every conclusion
Every conclusion opens onto the records, the policy that applied and the reason it was reached.
Continuous Underwriting
A client is re underwritten when something material happens, and only a named person can release money the platform has stopped.
Model agnostic AI
The model doing the work is a configuration decision, so FactorFox can adopt a better model when one ships.
Approvals in Microsoft Teams
Releases, overrides and exceptions can be approved from a Teams card, in controlled release today.
Built for funders of any size
The same platform serves independent factors, asset based lenders and purchase order funders, not only banks.
Being fair about it
Where Cadence may be the better fit
A bank that already runs Jack Henry for core processing may value keeping commercial finance with the same vendor, under one relationship and one due diligence file. Jack Henry has sold factoring software to banks for many years, and a long installed base is a real consideration for an institution that prizes continuity.
If what you want is a briefing led, AI native operating system with the ledger, the monitoring and the approvals in one place, compare the two on your own book.
Straight answers
What buyers ask when comparing Cadence and FactorFox
Is Cadence the same product as FactorSoft?
Jack Henry's 2015 acquisition announcement describes CADENCE as a commercial portfolio management platform that includes the solution formerly branded FactorSoft. Jack Henry's current commercial finance pages present FactorSoft. Confirm the current product name and roadmap with Jack Henry directly.
Does FactorFox replace the general ledger as well?
Yes. FactorFox runs on a true double entry general ledger, built in, and connects to QuickBooks Online and Xero where you keep company books elsewhere.
Can FactorFox serve a bank?
FactorFox is built for institutions that fund, including asset based lenders operating within bank covenants. Bring your control requirements to the demonstration and we will show you how each one is met, and say plainly where one is not.
How do we move our history?
The migration guides set out what moves, what has to be rebuilt and how the reconciliation is proved. Start with the FactorSoft guide if that is the product you run today.
Compare on your own book, not on a page.
Bring a slice of receivables and the questions you are putting to Cadence. We will answer the same questions in front of you, and show the evidence behind each answer.