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Terms of use

The terms on which FactorFox Software LLC makes this website available. Written to be read rather than to be survived, and kept as short as the subject allows.

Last updated 27 August 2026

What these terms cover

These terms govern your use of the factorfox.com website. They apply to reading these pages, submitting the demonstration form and any other use of the site.

They do not govern use of the FactorFox platform. Access to the platform is provided under a separate written agreement between FactorFox Software LLC and the customer institution, and where anything in these website terms conflicts with that agreement, the agreement prevails for platform use. How we handle personal information is described in our privacy policy, which forms part of these terms.

1

Agreement to these terms

By using this website you accept these terms. If you do not accept them, please do not use the site. If you are using it on behalf of an organisation, you confirm you are authorised to accept these terms for that organisation, and references to you include it.

This site is intended for people acting in a business capacity on behalf of financial institutions and their advisers. It is not intended for consumers and nothing on it is an offer of credit to anyone.

2

Acceptable use

You may read, print and share pages from this site for your own business purposes. You may not:

  • use the site for any unlawful purpose, or in a way that breaches any applicable law or regulation;
  • attempt to gain access to any part of the site, any server, or any system or network connected to it, that you are not authorised to access;
  • probe, scan or test the vulnerability of the site, or breach or circumvent any security or authentication measure;
  • interfere with the site or impose an unreasonable load on it, including by denial of service activity or by automated requests at a rate a person could not generate;
  • scrape, harvest or systematically extract content from the site to build or train a competing product or service, or to create a substitute for it;
  • submit anything through our forms that is false, that impersonates another person, or that contains malicious code;
  • submit confidential information belonging to a third party, including information about your own clients or debtors, which our forms are not designed to receive;
  • remove, obscure or alter any proprietary notice on the site.

If you find a security issue on this site, please tell us rather than exploiting it. Write to us at the address in section 12 and we will respond.

3

Intellectual property

The site and everything on it, including text, page structure, design, graphics, logos, typefaces as arranged here, illustrations, code and the selection and arrangement of all of it, is owned by FactorFox Software LLC or licensed to us, and is protected by copyright, trade mark and other intellectual property law.

We grant you a limited, revocable, non exclusive and non transferable right to access and use the site for your own internal business purposes. Nothing here transfers ownership of anything or grants any right to use our name, logo or trade marks without our prior written permission.

You may quote short extracts from our writing with attribution and a link to the page quoted. You may not reproduce a substantial part of any page, republish our material as your own, or use it as source material for a competing publication or product.

Anything you send us through this site, including a message in the demonstration form or feedback about the product, may be used by us to respond to you and to improve what we build, without obligation or payment. Do not send us anything you are not free to share.

4

No warranty for site content

The content of this site is provided for general information about our products and about the practice of receivables finance. It is not advice. It is not legal, accounting, tax, regulatory or credit advice, and it must not be relied on as a substitute for advice from a qualified professional who knows your circumstances.

We write carefully and we hold ourselves to a published standard about claims and sourcing. We still do not warrant that the site is accurate, complete, current or uninterrupted. Descriptions of the platform and its capabilities are general descriptions of what the software does. They are not a specification, and they do not vary or add to any warranty given in a written agreement for use of the platform. Where a capability is described as planned or as being in controlled release, that word is doing real work and should be read as written.

To the fullest extent permitted by law, the site is provided as it is and as available, and we exclude all warranties, conditions and representations that would otherwise be implied by law, including any implied warranty of merchantability, fitness for a particular purpose and non infringement.

5

Availability of the site

We may change, suspend or withdraw all or any part of this site at any time without notice. We do not guarantee that it will always be available or that access will be uninterrupted, and we are not liable to you if it is not.

We may also restrict access to some parts of the site, or to the whole of it, to users who have registered with us.

6

Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. If you are a consumer, you have statutory rights that these terms do not affect.

Subject to that, and to the fullest extent permitted by law, we are not liable to you for any loss of profit, loss of revenue, loss of business, loss of anticipated saving, loss of goodwill, loss or corruption of data, or for any indirect or consequential loss, arising out of or in connection with your use of this site or your reliance on anything published on it.

Our total aggregate liability to you arising out of or in connection with your use of this site, whether in contract, tort including negligence, statute or otherwise, is limited to the greater of the amount you have paid us for access to this site, which is normally nothing, and one hundred United States dollars.

This section does not apply to any liability under a written agreement for use of the FactorFox platform, which contains its own liability provisions and is not varied by this page.

7

Links to third party sites

Where this site links to a website or resource operated by someone else, the link is provided for information only. We do not control those sites, we do not endorse them, and we are not responsible for their content, their availability, their security or their handling of your information.

Following an external link takes you outside our control and outside this policy set. Read the terms and privacy notice of any site you go on to use. Our scheduling and sign in destinations are operated within environments we or our providers control, and are still subject to the terms of those providers.

You may link to our home page or to any page on this site, provided you do so in a way that is fair and lawful, that does not damage our reputation or take advantage of it, and that does not suggest an association, approval or endorsement that does not exist. You may not frame our pages on another site or present our content as though it were someone else’s.

8

Changes to these terms

We may amend these terms from time to time. The date at the top of this page shows when they were last changed, and the version in force is the one published here when you use the site. Where a change is material we will make that clear rather than leaving you to compare versions.

Continuing to use the site after a change takes effect means you accept the amended terms.

9

Suspension and termination

We may withdraw your right to use this site immediately if you breach these terms. Where we do, you must stop using the site, and the sections that by their nature should survive, including intellectual property, limitation of liability and governing law, continue to apply.

10

Governing law and jurisdiction

Placeholder for counsel

These terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by the laws of [governing law to be confirmed by counsel], without regard to its conflict of law rules. The courts of [exclusive jurisdiction to be confirmed by counsel] have exclusive jurisdiction to settle any such dispute or claim.

This clause is deliberately unfinished and must be completed before publication. If you are reading this on a live site, tell us and we will fix it.

If you are a consumer resident in a jurisdiction whose law gives you the protection of mandatory local rules, nothing in this section deprives you of that protection.

11

General

These terms, together with the privacy policy, are the entire agreement between you and us about your use of this site. If any provision is found to be unenforceable, the rest continues to apply. Our failure to enforce a provision is not a waiver of it.

You may not assign or transfer your rights under these terms. We may assign ours to an affiliate or in connection with a transfer of our business.

12

Contact

Questions about these terms, notices under them, and reports of anything wrong with this site should go to sales@factorfox.com. The site is operated by FactorFox Software LLC, whose registered details and notice address are published here on publication of the reviewed version of these terms.

FactorFox Software LLC · Terms of use · Last updated 27 August 2026 · Privacy policy